All areas relevant for testing meet the quality criteria of the label "Accessibility certified - partially accessible for people with walking disabilities and wheelchair users".

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• There are sufficient marked parking spaces for people with disabilities.
• There is a local public transport stop (name: Zollverein stop line 107 Kulturlinie) 250 m away. 
• Access to the building is possible without steps via the elevator north (see signs at the escalator).
• All rooms and facilities that can be used and raised for guests are accessible without steps via elevators. 
• The elevator cars are at least 110 cm x 210. Elevator doors are at least 90 cm wide.
• Exterior walkways are at least 135 cm wide. Exterior walkways have a maximum longitudinal slope of 7%. 
• Ramps have a maximum longitudinal slope of 11 %.
• Doors are at least 80 cm wide. 
• The counter of the cash register is 122 cm high at the lowest point. 
• There is another, equivalent means of communication while seated.
• There are 10 accessible tables (maximum height 80 cm, accessible at a height of 67 cm with a depth of 30 cm). 
• The exhibits are predominantly visible, perceptible or recognizable while seated. 
• The information on the exhibits is predominantly legible while seated.
• The following assistive devices are provided: Wheelchair, Apps.
• There is a stair platform lift to the terrace.
• The platform is 101 cm wide and 300 cm deep.
• The show depot is accessible only with guided tours. There is a public disabled toilet here.

Guided tours

• Guided tours are offered for people with walking disabilities. 
• Guided tours for wheelchair users are offered. 
• Pre-registration for the guided tour is required. 
• The entire route of the guided tour is step-free for wheelchair users. 
• Mobile or fixed seating is available for people with walking disabilities to use during the tour. 

Public WC on level 24m Building A14

• There is a unisex restroom available.
• The  maneuvering spaces  are:
  in front of the washbasin 240 cm x 176 cm; in front of the WC 240 cm x 210 cm;
  to the left of the WC 95 cm x 70 cm; to the right of the WC 107 cm x 70 cm.
• There are grab bars to the left and right of the WC.
• The washbasin is wheelchair accessible at a height of 67 cm and a depth of less than 30 cm.
• The mirror is visible in sitting and standing position.
• There is a cord as an alarm trigger.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• There is no clearly visible alarm.
• There is an audio induction loop system at the counter.
• An outgoing emergency call in the elevators is confirmed audibly. Alternatively stairs are available.
• Information is provided in writing and audibly.
• In the café on level 24m there are tables with bright and glare-free lighting, on which there are no lamps standing or hanging that interfere with the field of vision or eye contact. There are no seating areas with low background noises (e.g. corner seating, separate room).
• Guided tours for people with hearing impairment and deaf people (in German sign language) are offered. A reservation in advance is necessary.
• Special trained guides ensure that people with hearing impairment and deaf people can take part in any guided tour (guided tour in sign language).
• Guided tours with FM systems (e.g. headphones, neck loops) are available for people with hearing impairments.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• Assistance dogs are allowed in relevant areas/rooms.
• External paths usually have visually contrasting sidewalk boundaries.
• The signage is designed in clearly legible and contrasting font.
• There are some tactile models of the terrain in the outdoor area.
• There are no visually contrasting or tactilely detectable floor indicators available.
• Almost all evaluated and usable areas for the guest are well illuminated, i.e. bright and glare-free.
• There are some obstacles, e.g. objects protruding into the path/room.
• There are no revolving or rotating doors.
• Steps are not visually rich in contrast. Stairs have handrails on both sides.
• The exhibits are usually well illuminated.
• Information is provided in writing and audibly. An audio guide is available.
• There are eight tactile models with QR codes that can be used to play audio files to the models.
• The menu font in the café is straightforward and visually rich in contrast. There is no menu available in large print or braille.
• Guided tours for people with visual impairments and blind people are offered. A reservation in advance is necessary.
• Special trained guides ensure that people with visual impairments and blind people can take part in any guided tour.
• An audio guide is available which can be operated independently by people with visual impairments / blind people.
• Information is not available in Braille or prismatic font.

Some information on accessibility are listed below. For detailed information please see the evaluation report.

• The name or logo of the establishment is clearly recognizable from the outside.
• There is no colored or pictorial guidance system available.
• Information is provided in writing and audibly. An audio guide is available.
• There is no menu with pictures available and the dishes are not visibly presented (buffet, bar).
• Guided tours for people with cognitive impairments are offered. A reservation in advance is necessary.
• Special trained guides ensure that people with cognitive impairments can take part in any guided tour.
• The guided tour for people with cognitive impairments is given using easy language.
• Information is displayed with pictograms or images.

The area is open throughout.